Zagros Petrochemical Company

No. 88 Khodami St., Tehran, 1994834571, Iran

Dear All,

Providing excellent customer service is a top priority of Zagros Petrochemical Company. So, it would be an honor for Market Research and Customer Service Department to be in charge of customer service. For evaluating your satisfaction, a 6 -month questionnaire form is prepared to include your opinion and comments about sales team performance within the first half of 2022 and identify the areas which need more improvement in future. The time you will spend to complete the following survey is highly appreciated.

Kindly be advised that for each question you may add your valued opinion.

Furthermore, if you have any questions, comments, concerns or complaints regarding each stage of our Sales Department performance, please kindly contact:

+98 21 42914301 / customerservice@zpcir.com

Best Regards,

Market Research and Customer Service Department

Zagros Petrochemical Company

 

Customer Satisfaction Survey Questions

Company Profile
*
Business type



Annual potential of methanol consumption or distribution





If you are an end user, please kindly fill this part:
If you are a trader, please kindly fill this part





Which markets do you cover?






How satisfied are you with the quality of ZPC methanol?





How satisfied are you with ZPC sales team representatives’ adherence to professional expectation?





How satisfied are you with ZPC sales team representatives’ response to your inquiries in a timely manner?





How satisfied are you with ZPC sales team representatives’ availability?





How satisfied are you with the incoterms delivery term?





How satisfied are you with the payment term?





How satisfied are you with ZPC performance in providing the committed amount on the agreed supply schedule?





How satisfied are you with performance of the nominated vessels in terms of cargo quantity?





How satisfied are you with vessels time table in arrival to load and discharge ports?





How satisfied are you with documents preparation/presentation?





Any comment and suggestion regarding possible effects of methanol on environment will be highly appreciated


The Address of Central Office

  • Phone: (+98)2143000039
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • No. 170, Vanak St., Vanak, Tehran, Iran

Complex Address

  • Phone: (+98)7737323330
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • South Pars Energy Special Economic Zone (Assaluyeh), Bushehr Province, Iran