Grievance Procedure in Customer Service System of Zagros Petrochemical Company
1. Online Submission:
Going to the company’s official website at
Choosing the preferred language (Persian or English)
Choosing “Commercial” from the menu above the page (the dark blue bar)
Choosing the option “Submitting comments, suggestions, and complaints”
Filling out the form and clicking on Send button
Note: Filling out the starred boxes is required, otherwise you will not be permitted to submit your comment, suggestion, or complaint.
2. Sending fax to +9821 42914301
3. Sending E-mail to addresses below:
4. Calling direct lines:
Commercial Manager Office (+9821 42914301)
Market Research & Customer Service Department (+9821 88612130-9), Ext: 3
Once you have submitted your comments, suggestions, or complaints in customer service system of Zagros Petrochemical Company, the relevant experts would be contacting you as soon as possible.

Grievance Form

Customer Identification
Problem Statement
Any Suggestion or comment concerning the mentioned issue

فلوچارت شکایت مشتری انگلیسی

The Address of Central Office

  • Phone: (+98)2188612100
  • Fax: (+98)7737323207
  • Email:
  • No. 170, Vanak St., Vanak, Tehran, Iran

Complex Address

  • Phone: (+98)7737323330
  • Fax: (+98)7737323207
  • Email:
  • South Pars Energy Special Economic Zone (Assaluyeh), Bushehr Province, Iran