Grievance Procedure in Customer Service System of Zagros Petrochemical Company

 

1.      Online Submission:

·         Going to the company’s official website at www.zpcir.com

·         Choosing the preferred language (Persian or English)

·         Choosing “Business Development & Sales” from the menu above the page (the dark blue bar)

·         Choosing the option “Submitting comments, suggestions, and complaints”

·         Filling out the form and clicking on Send button

Note: Filling out the starred boxes is required, otherwise you will not be permitted to submit your comment, suggestion, or complaint.

2.      Sending fax to +021 42914302

3.      Sending E-mail to addresses below:

·         Business Development & Sales Engineering (Customerservice@zpcir.com)

4.      Calling direct lines:

·         Business Development & Sales Engineering Department (+021 42914333)

·         Business Development & Sales Engineering Department (+021 42914325)

·         Tehran Office: (+021 43000039), Ext 3

 

 

Once you have submitted your comments, suggestions, or complaints in customer service system of Zagros Petrochemical Company, the relevant experts would be contacting you as soon as possible.

Grievance Form

Customer Identification
*
*
*
*
Problem Statement
*
Any Suggestion or comment concerning the mentioned issue
*


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The Address of Central Office

  • Phone: (+98)2143000039
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • No. 170, Vanak St., Vanak, Tehran, Iran

Complex Address

  • Phone: (+98)7737323330
  • Fax: (+98)7737323207
  • Email: info@zpcir.com
  • South Pars Energy Special Economic Zone (Assaluyeh), Bushehr Province, Iran