Grievance Procedure in Customer Service System of Zagros Petrochemical Company
1. Online Submission:
• Going to the company’s official website at www.zpcir.com
• Choosing the preferred language (Persian or English)
• Choosing “Commercial” from the menu above the page (the dark blue bar)
• Choosing the option “Submitting comments, suggestions, and complaints”
• Filling out the form and clicking on Send button
Note: Filling out the starred boxes is required, otherwise you will not be permitted to submit your comment, suggestion, or complaint.
2. Sending fax to +9821 42914301
3. Sending E-mail to addresses below:
4. Calling direct lines:
• Commercial Manager Office (+9821 42914301)
• Market Research & Customer Service Department (+9821 88612130-9), Ext: 3
Once you have submitted your comments, suggestions, or complaints in customer service system of Zagros Petrochemical Company, the relevant experts would be contacting you as soon as possible.